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Safe Child Application Privacy Policy

Last Updated [19th Nov, 2024]

Introduction

At Nard Concepts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable regulations and guidelines.

Entity Information

This Privacy Policy pertains to Nard Concepts Holdings East Africa. The developer listed in Safe Child application’s Google Play Store listing is Kamya Edward (kamyaed@gmail.com).

Privacy Point of Contact

If you have questions or concerns regarding this Privacy Policy, please contact us at nardconcepts@gmail.com.

Data Collection and Usage

Types of Data We Access and Collect

  • Personal Identification Information:
    • Phone number of the driver
    • Phone number of the child’s parent
    • Child’s name and age
    • Pickup and drop-off geolocation
    • Parent’s email address (if any)
  • Usage Data:
    • App usage statistics
    • Interaction logs
    • Validations
  • Location Data:
    • Used solely to display live markers on the admin web dashboard, indicating where students were picked up. This data is processed in real-time and is not stored on any database.

How We Use the Data

  • To manage and operate the shuttle service
  • To communicate with users regarding their service
  • To ensure the safety and security of the children
  • To improve our services and app functionality
  • To comply with legal obligations

Third-Party Sharing

We do not share personal or sensitive user data with third parties except in the following circumstances:

  • With service providers assisting in app operations (e.g., shuttle drivers)
  • With law enforcement or government agencies as required by law
  • With parents or legal guardians for the safety and security of the children

All data processing remains confined within the application to ensure maximum privacy.

User Rights

As a user, you have the right to:

  • Access and review your personal information.
  • Request deletion of your account and associated data.

Policy Visibility

This Privacy Policy is accessible directly in the app under the “Privacy Policy” section in the settings menu, ensuring transparency. It is also available at https://nardconcepts.io/privacy/ and within the app itself. It is readable in standard browsers without special plugins.

Secure Data Handling Procedures

We implement robust security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, disclosure, or loss.

Data Retention and Deletion Policy

Retention Periods

  • Personal Identification Information:
    • Stored as long as necessary to provide services
    • Deleted upon user request, subject to legal obligations
  • Location Data:
    • Stored temporarily for service provision
    • Deleted within 24 hours of trip completion
  • Usage Data:
    • Stored for a specified period (e.g., one year)
    • Archived or securely deleted afterward

Deletion Procedures

Upon the end of the retention period, data will be securely deleted from active databases and backups, ensuring it is irretrievable.

Policy Changes

We may update this Privacy Policy at any time. Updates will be reflected here and in the app. Changes will also include the updated date at the bottom of this page. We encourage users to review this page regularly to stay informed about updates.

Your Acceptance of These Terms

By using this app, you signify your acceptance of this policy. Continued use after updates signifies acceptance of changes. If you do not agree, please do not use the app.

Contact Us

If you have any questions about this Privacy Policy, contact us at: